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Are you ready to transform your workforce into productive, cohesive teams?

About Us

Deborah Avrin headshot
Management Consultant - Deborah Avrin

Are you ready to transform your workforce into productive, cohesive teams? Achieve team results by partnering with Deborah Avrin at Management Skills Resource, Inc.

Deborah Avrin, SPHR, held a variety of top-level human resources leadership positions in both the financial services and manufacturing industries before beginning her training and consulting company in 1999. Deborah’s company Management Skills Resource Inc. works with organizations that want to build the confidence, competence, and courage of work teams through creative training workshops. In April 2000 she saw the power that the DiSC® suite of products brought to her client’s organizations, and incorporated them in many of her training programs. In 2014 Deborah was excited to add The Five Behaviors of a Cohesive Team to her offerings after utilizing Patrick Lencioni’s field guide for The Five Dysfunctions of a Team since 2006. Deborah’s training style is interactive and stimulating which makes her a sought out facilitator for team and management development workshops. She truly believes that all teams have the potential to be great teams!

Her educational background includes a BBA in Human Resources and a Masters Degree in Organizational Behavior. Deborah holds a lifetime Senior Professional in Human Resources certification and has been an instructor for the PHR/SPHR certification prep course through the University of Dallas since 2001.

Testimonials for Management Skills Resource, Inc.

  • When our company realized our need for team building within our customer service group, we turned to Deborah Avrin for help. Deborah took our diverse and multi-generational team and helped us learn to work together. If you want your team to grow in innovation and problem solving in an ever-changing business environment, give Deborah a call.

    Mark Waller, CRP, PHR, SHRM-CP General ManagerA-1 Freeman Moving Group
  • Deborah is a dynamic and insightful organizational consultant with a knack for developing and implementing results oriented interventions. She doesn't believe that one size fits all. Deborah will ask the right questions to get to know your team and create the learning scenario that will truly add value to your organization. I highly recommend her.

    Joyce (Joyce Williams) Smothers, SPHR, SHRM-SCP Director, Office of Policy and Compliance at Federal Aviation Administration
  • Deborah provided training on employment law for a mid-size contract guard company in Dallas, and she successfully turned what could have been a dry topic into a lively and informative discussion. An expert in human resources and employment law, Deborah is also an accomplished author. Read the recently released "The Management Map: Navigation Tools.

    Joseph Peek Optimized Content Marketer
  • Deborah is a great source of energy when she delivers one of her training programs. She keeps everyone involved with creative and meaningful activities. Time flies when working with Deborah and you always come away with something learned too!

    Amy Hardin, CPLP Learning and Development Talent Manager

Solutions

  • The Five Behaviors of a Cohesive Team

    The Five Behaviors profile, which provides both individual and team feedback, is grounded in the model described in The Five Dysfunctions of a Team, the internationally best-selling leadership book by Patrick Lencioni. The Five Behaviors of a Cohesive Team™ has a simple goal: To facilitate a learning experience that helps professionals and their organizations discover what it takes to build a truly cohesive and effective team. Participants will learn how, as a team, they score on the key components of the model: trust, conflict, commitment, accountability, and results. Using the feedback from their reports, participants will be able to create a better, stronger team. Length: 1days

  • Collaborative Conflict Resolution

    As team members work closely together, conflict is inevitable. Everyone has the ability to control whether conflict is constructive or destructive. In this workshop participants will learn the different types of conflict resolution styles, why conflicts exist and strategies for resolving conflicts. A collaborative discussion model will be practiced during the workshop utilizing typical on-the-job conflict situations. Length: 3 hours

  • Effective Meeting Skills

    Do you spend a significant amount of your working time in meetings that are unproductive and that do not produce results? Effective meetings achieve objectives, are conducted in the minimum about of time, and satisfy participants. This workshop focuses on the improving the activities involved in conducting meetings in three areas: content, interaction and structure. The end result is improvement in the quality of meetings you attend as the leader or as a participant and a reduction in the frustration that comes from ineffective meetings. Length: 3 hours

  • Making the Communication Connection with DiSC Workplace

    Why do we get along with and communicate better with some people than with others? Your natural style of communicating falls into four primary dimensions: Dominance, influence, Steadiness and Consciousness. Personal effectiveness is significantly enhanced when you recognize the various motivational and communication needs of others, whether they are a customer, boss, coworker or employee. Includes the DiSC Workplace profile. Length: 3-4 hours

  • Team Talents

    As organizations rely more on teams to innovate, problem solve, produce, and compete at the speed of change, understanding and capitalizing on individual approaches to group processes is the bottom line on creating high-performance teams. The Team Dimensions® Profile helps people work from their strengths by identifying their most natural team role, while giving them added appreciation for the contributions of others. Teams members also learn a logical innovation process designed to capture creativity, refine details and execute ideas. Length: 3-6 hours

  • AiA – Adventures in Attitudes

    Are your employees positive and committed, or negative and resistant? This workshop provides individuals with the knowledge and skills to develop and maintain positive attitudes and improve communication and motivation by focusing on 10 high involvement areas. The end result is committed employees who foster teamwork and release positive energy in your organization. More than 4 million people worldwide have experienced the power of Adventures in Attitudes. Length: 30 hour program which many different delivery formats

  • Achieving Results Through Goals, Expectations, and Accountability

    Effective goal setting involves not only setting specific, measurable goals but also having a step-by-step plan for execution and monitoring for success. Starting with an examination of overall organizational objectives, participants develop goals for their departments and employees utilizing a cascading approach. Special emphasis is placed on the “how” of goal achievement and the importance of establish goals and expectations to aid in coaching, feedback, and accountability. Length: 3 hours

  • Developing Your Management Style with Everything DiSC®

    Everyone has a unique management style. Managers who utilize their strengths in managing as well as develop an ability to adapt to other styles are more effective in their role. The Everything DiSC® Management Profile teaches managers how to bring out the best in each employee, increasing employee engagement by creating a unique motivational environment for each, and adapting to their delegating and developing techniques. Participants begin the program focusing on developing an understanding of their own management preferences and tendencies and then develop action plans on flexing their style to increase employee satisfaction and productivity. Length: 4-6 hours.

  • The Work of Leaders®

    What are the skills of leadership? Using the framework of Vision, Alignment, and Execution, Work of Leaders® encourages leaders to understand their own leadership behaviors and how they impact their effectiveness. Participants learn best practices in crafting a vision, building alignment for the vision, and championing execution of the vision. Using customized feedback and video examples participants begin the process of creating a vision for their department and writing communication plans for their teams. Length: 6 hours

Facilitator Accreditation

Choose a workplace personality assessment:

The Five Behaviors Of A Cohesive Team™

Powered by Everything DiSC®

The Five Behaviors of a Cohesive Team is a unique learning experience. Participants can become emotional. The team leader can be defensive. Timelines and scripts can get thrown out the window. As a facilitator, you can influence whether a team sees an uncomfortable moment through or misses out on the opportunity to grow.

The Five Behaviors of a Cohesive Team Facilitator Accreditation is a blended-learning course that will help you gain confidence, credential, and expertise as a consultant and facilitator of this very powerful team-improvement program.

Learn how to navigate unexpected and challenging conversations. Develop instincts for when to stick to the agenda and when to improvise, when to let a debate play out and when to cut it short. This course will prepare you for any situation!

This program Includes:

  • 5-week course plus pre-work
  • Weekly 90-minute instructor-led sessions
  • Access to learning resources online
  • Access to The Five Dysfunctions of a Team eBook

Accreditation will be granted upon completion of the Wiley course and passing of the accompanying exam. Accreditation is valid for two years at which point you have the option to renew.

Start your journey toward building your confidence and competence in effectively delivering The Five Behaviors program!

Upcoming Classes

  • July 11 – August 18, 2017

    Tuesday live sessions from 1:00-2:30 pm CT
  • October 12 – November 20, 2017

    Thursday live sessions from 1:00-2:30pm CT.
Take the next step!
Accreditation

The Five Behaviors Of A Cohesive Team™

Powered by All Types™

The Five Behaviors of a Cohesive Team is a unique learning experience. Participants can become emotional. The team leader can be defensive. Timelines and scripts can get thrown out the window. As a facilitator, you can influence whether a team sees an uncomfortable moment through or misses out on the opportunity to grow.

The Five Behaviors of a Cohesive Team Facilitator Accreditation is a blended-learning course that will help you gain confidence, credential, and expertise as a consultant and facilitator of this very powerful team-improvement program.

Learn how to navigate unexpected and challenging conversations. Develop instincts for when to stick to the agenda and when to improvise, when to let a debate play out and when to cut it short. This course will prepare you for any situation!

This program Includes:

  • 5-week course plus pre-work
  • Weekly 90-minute instructor-led sessions
  • Access to learning resources online
  • Access to The Five Dysfunctions of a Team eBook

Accreditation will be granted upon completion of the Wiley course and passing of the accompanying exam. Accreditation is valid for two years at which point you have the option to renew.

Start your journey toward building your confidence and competence in effectively delivering The Five Behaviors program!

Upcoming Classes

Take the next step!
Accreditation

Featured Skills

  • Management Development
  • Leadership Development
  • Workshop Facilitation
  • Team Development
  • Conflict Management
  • Communication Training
  • Performance Management
  • Change Management
  • Leadership Retreats
  • The Five Behaviors of a Cohesive Team™

    has a simple goal: To help people discover how to build a truly cohesive and effective team. Based on Patrick Lencioni’s internationally best-selling leadership fable The Five Dysfunctions of a Team, this assessment-based program focuses on putting The Five Behaviors™ model into practice.

    Five Behaviors
  • A productive, high functioning team
    • Establishes Trust between team members
    • Engages in Conflict around ideas
    • Commits to decisions
    • Holds team members Accountable
    • Focuses on achieving collective Results
    • Is more fun to be on!
    Five Behaviors
  • The Five Behaviors of a Cohesive Team™

    has a simple goal: To help people discover how to build a truly cohesive and effective team. Based on Patrick Lencioni’s internationally best-selling leadership fable The Five Dysfunctions of a Team, this assessment-based program focuses on putting The Five Behaviors™ model into practice.

  • A productive, high functioning team

    Establishes Trust between team members Engages in Conflict around ideas Commits to decisions Holds team members Accountable Focuses on achieving collective Results Is more fun to be on!

Credentials

  • Everything DiSC Authorized Partner Logo
  • Everything DiSC Workplace Certification
  • Five Behaviors Authorized Partner
  • SPHR HRCI Certification
  • SHRM SCP Certification