Impact Training & Development, Inc.

Looking to turn talented individuals into an extraordinary team?

About Us

Kelly Thomas
Kelly Thomas, Authorized Partner and Accredited Facilitator for Five Behaviors

We are committed to helping teams succeed. We will provide you with everything you need to experience the Five Behaviors of a Cohesive Team program.

At IMPACT Training & Development we focus on IMPACTING others who want to go to the next level in their leadership, team building, and ability to become more effective coaches. We provide training and coaching to individuals who are dedicated to inspiring, guiding and supporting others. We provide group facilitation to grow team cohesion. We have been in business since 1986 and have produced and delivered training, facilitation, coaching and consulting services for profit and non-profit organizations.

Our resident expert in Five Behaviors of a Cohesive Team, Kelly Thomas, has extensive experience as a coach, manager, and trainer in corporations. For over 20 years she has worked in a variety of corporate positions including internal management consultant, human resources manager, data center operations manager, customer service manager, sales proposal and marketing manager.

She has coached, led, and trained large, diverse teams located all over the United States. She has also served as a labor relations manager and trained and facilitated many employee involvement and quality improvement groups.

She graduated with honors in Interpersonal Communications from Hiram College, in Hiram, Ohio. She also completed a postgraduate Program for Developing Managers at Simmons College, in Boston. Kelly is a Trained DiSC Facilitator. She has coached many managers in interpreting their 360 assessment.


She has extensive training from Coach U in business and life coaching and holds the designation of Registered Corporate Coach. She is a member of The American Society for Training & Development, The Worldwide Association of Business Coaches, and the Organizational Change Alliance. Kelly is well regarded as a speaker, motivator, and teacher.

Team Facilitation Experience:

AT&T 21 Years
Trained and facilitated many Quality Improvement and Employee Involvement teams. Facilitated Labor/Management conflict resolution.
Church Pastor 20 years
Trained and facilitated many growth groups and church boards with four different congregations.

Solutions