Mike Mack 'Be Remarkable' Logo

Experience the true meaning of teamwork with The Five Behaviors of a Cohesive Team™.

About Us

Mike B & W_BIO
Mike wants to help you turn your team's soft skills into hard assets and increase your bottom-line.

Mike Mack is a sought-after sales, service and leadership expert and coach. He has been helping people maximize their potential since 2006 with the use of leading-edge training programs and personalized coaching. He is passionate about helping companies increase their customer satisfaction, employee retention and achieve profitability.
As part of his strategy, Mike incorporates several proven solutions including Training, Coaching, Consulting, and Strategic Planning. His approach avoids bringing cookie -cutter solutions to unique and industry-specific challenges. His goal is to tailor Coaching and Training Solutions to meet the needs of your organization and team. Mike can turn your employees' soft skills into hard assets and help you tackle questions like:

. How can your business meet the challenges in today’s economy?
. What is required for your employees to become more engaged and act like business owners?
. How can you increase sales in any economy?
. What will it take to retain your customers?

As an award-winning Authorized Partner of Everything DiSC® and The Five Behaviors of a Cohesive Team™, Mike wants to take 'talented individuals to extraordinary teams'.
If your organization is looking to improve its bottom line through improved soft skills, customer service experience, leadership and team development, Mike can help. Contact him today and schedule a free Discovery Experience to see how Mike can assist your business.

Testimonials for Mike Mack

  • In the last year we held monthly training sessions of our entire management team in the areas of effective communication, coaching employees, employee engagement and managing employees, etc. This training has been well received by our managers. We will continue to hold training sessions in the upcoming year. We have been very pleased to work X5.

    Paul Keppler CFO, Stahl Peterbilt
  • Delnor Construction has utilized the services of X5 for multiple Leadership Training Sessions within our company. The X5 Management coaches, materials, and services were exceptional and provided a real benefit to our leadership team. We would not hesitate in recommending X5 to work with a business looking to improve their management skills.

    Jeff Sterling, P. Eng.Delnor Construction Ltd., Director of Construction Operations
  • We engaged the services of X5 to help enhance our team's soft skills and professional growth with the goal of enhancing their future potential and to have a positive impact on our overall business. We have been very pleased with the impact that X5 has had on our people and we will continue to measure the long-term impact of their involvement.

    E. NajjarPresident & CEO, Carco Auto Edmonton
  • X5 is able to build a foundation of trust with the teams they assist and training and development. X5 is a pleasure to work with and has the highest degree of professionalism. I would recommend X5 to help evolve a group of individuals working together into a cohesive, supporting and successful team! Thank you for your support X5!

    Greg StahlPresident, New West Truck Centres, Calgary, Alberta
  • We truly believe that the support provided by X5 has helped our business and our team grow. In fact, we have had some of our best sales months ever, and the culture within our business is evolving in a favorable direction. We would highly recommend the X5 team to enhance your team's sales performance, engagement, communication and more.

    Greg Nedelec and Tim GoshulakCo-owners, Living Sounds Hearing Centre Ltd.

Solutions

  • The Cohesive Business Solution™

    Cohesive businesses have cohesive teams that are aligned and on the same page. If your team isn't quite there, Mike can help you bridge this gap using his Cohesive Business Solution™.

    Mike believes in 'LRT' (Like-Respect-Trust) and leverages this approach during his Discovery Experience process as an opportunity to build LRT with new customers and members of their team. This is a critical value proposition when training and working with your team. Mike recognizes that it's important to seek to understand how and why people do before asking them to change. Mike has learned that everyone has strengths and starts by leveraging those strengths and supporting other areas/habits that need ongoing improvement. For positive change to be sustainable everyone needs to have some sense of ownership of that change and be accountable for his or her specific responsibilities and actions.

    Download The Cohesive Business Solution™ to learn more about how Mike can help your business.

  • The Five Behaviors of a Cohesive Team™

    The Five Behaviors of a Cohesive Team™ is a unique learning experience that prepares individuals for success in teams. The New York Times best-selling author Patrick Lencioni and the power of industry-leading workplace assessment tools come together in a breakthrough program proven to deliver business results.

    Videos

    An Introduction to The Five Behaviors
  • Everything DiSC® Workplace Solutions

    Everything DiSC® Workplace Solutions help you to understand the needs and priorities of the people on your team, a crucial step to developing the effective communication and teamwork necessary for businesses to thrive.

    Videos

    Everything DiSC Workplace® Introduction

Facilitator Accreditation

Choose a workplace personality assessment:

The Five Behaviors Of A Cohesive Team™

Powered by Everything DiSC®

The Five Behaviors of a Cohesive Team is a unique learning experience. Participants can become emotional. The team leader can be defensive. Timelines and scripts can get thrown out the window. As a facilitator, you can influence whether a team sees an uncomfortable moment through or misses out on the opportunity to grow.

The Five Behaviors of a Cohesive Team Facilitator Accreditation is a blended-learning course that will help you gain confidence, credential, and expertise as a consultant and facilitator of this very powerful team-improvement program.

Learn how to navigate unexpected and challenging conversations. Develop instincts for when to stick to the agenda and when to improvise, when to let a debate play out and when to cut it short. This course will prepare you for any situation!

This program Includes:

  • 5-week course plus pre-work
  • Weekly 90-minute instructor-led sessions
  • Access to learning resources online
  • Access to The Five Dysfunctions of a Team eBook

Accreditation will be granted upon completion of the Wiley course and passing of the accompanying exam. Accreditation is valid for two years at which point you have the option to renew.

Start your journey toward building your confidence and competence in effectively delivering The Five Behaviors program!

Upcoming Classes

  • July 16 – August 23, 2018

    Monday live sessions begin July 23, 2018
  • September 18 – October 23, 2018

    Tuesday live sessions begin September 25, 2018
  • October 25 – November 29, 2018

    Thursday live sessions begin November 1, 2018
  • November 06 – December 11, 2018

    Tuesday live sessions begin November 13, 2018
Take the next step!
Accreditation

The Five Behaviors Of A Cohesive Team™

Powered by All Types™

The Five Behaviors of a Cohesive Team is a unique learning experience. Participants can become emotional. The team leader can be defensive. Timelines and scripts can get thrown out the window. As a facilitator, you can influence whether a team sees an uncomfortable moment through or misses out on the opportunity to grow.

The Five Behaviors of a Cohesive Team Facilitator Accreditation is a blended-learning course that will help you gain confidence, credential, and expertise as a consultant and facilitator of this very powerful team-improvement program.

Learn how to navigate unexpected and challenging conversations. Develop instincts for when to stick to the agenda and when to improvise, when to let a debate play out and when to cut it short. This course will prepare you for any situation!

This program Includes:

  • 5-week course plus pre-work
  • Weekly 90-minute instructor-led sessions
  • Access to learning resources online
  • Access to The Five Dysfunctions of a Team eBook

Accreditation will be granted upon completion of the Wiley course and passing of the accompanying exam. Accreditation is valid for two years at which point you have the option to renew.

Start your journey toward building your confidence and competence in effectively delivering The Five Behaviors program!

Upcoming Classes

Take the next step!
Accreditation

Featured Skills

  • Facilitated Training
  • Team Building
  • Customer Service Training
  • Strategic Planning
  • Leadership Training
  • Soft Skill Development
  • Enhancing Communication
  • Sales Training
  • Organizational Development
  • Coaching
  • The Five Behaviors of a Cohesive Team™

    has a simple goal: To help people discover how to build a truly cohesive and effective team. Based on Patrick Lencioni’s internationally best-selling leadership fable The Five Dysfunctions of a Team, this assessment-based program focuses on putting The Five Behaviors™ model into practice.

    Five Behaviors
  • A productive, high functioning team
    • Establishes Trust between team members
    • Engages in Conflict around ideas
    • Commits to decisions
    • Holds team members Accountable
    • Focuses on achieving collective Results
    • Is more fun to be on!
    Five Behaviors
  • The Five Behaviors of a Cohesive Team™

    has a simple goal: To help people discover how to build a truly cohesive and effective team. Based on Patrick Lencioni’s internationally best-selling leadership fable The Five Dysfunctions of a Team, this assessment-based program focuses on putting The Five Behaviors™ model into practice.

  • A productive, high functioning team

    Establishes Trust between team members Engages in Conflict around ideas Commits to decisions Holds team members Accountable Focuses on achieving collective Results Is more fun to be on!

Credentials

  • The Five Behaviors of a Cohesive Team Authorized Partner Logo
  •  Everything Disc Authorized Partner Logo