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Looking to turn talented individuals into an extraordinary team?

About Us

Tracy Mullin picture
Tracy Mullin, Sr. Consultant and President

Tracy Mullin, MHROD, Sr. Consultant and President, is a results-oriented business leader with over 30 years of professional experience in Human Resources, Training and Organizational Development and over 20 years of leadership experience and demonstrated success in diverse business environments. She has worked in both union and non-union food manufacturing facilities, customer service and call center organizations, transportation and warehousing environments, consumer finance and banking facilities, and retail operations.

Tracy has successfully managed the development and implementation of improvement projects within a variety of organizational structures... centralized, matrix, decentralized and virtual. In each of these environments, she has demonstrated a consistent track record facilitating measurable improvement on business results.

She has designed, developed and implemented comprehensive blended learning and management certification programs to support over 5,000 management positions nationally located at over 400 sites.

Tracy has taught and coached managers and leaders how to retain, develop and motivate employees for over 20 years. Her business experience prior to owning her own company was at General Mills as a Human Resource Manager, a Human Resource Director of a medium-size local manufacturing and sales organization, a Director of Retail Management Development for Best Buy Co., Inc. and AVP, Training and Organizational Development for ITT Consumer Finance.

Tracy has a Master degree in Human Resources and Organizational Development (MHROD) and a Bachelor degree (BA) in Business. She is a certified "Master Trainer" and an Authorized Partner with each of her affiliates.

She is committed to making a difference in the lives of the employees she touches and organizations they serve.

Testimonials for MTM Performance Solutions, Inc.

  • "Tracy Mullin has taught several courses in the Supervisory/Management Associate Degree Program at our Wisconsin Technical College in WI. Students have been very positive about Tracy’s facilitation. "She is open to group discussion and values everyone’s input." "I like her enthusiasm and patience." "She makes the coursework interesting and f

    Jim, Supervisor and Management Program LeaderWI Technical College
  • "Tracy Mullin has the ability to understand the 'big picture' business issues, and at the same time break down needed actions into concrete, actionable steps. Her ability to balance both the complex strategic issues with the tactical implementation needs is a key skill set that makes her so valuable."

    Marcus, VP Human ResourcesCA
  • "As our firm’s hiring and human resource needs grew, we needed a seasoned professional to enhance our existing processes. Tracy and her team provided the expertise we needed to bring our firm to the next level in a critical time frame. Her guidance has been essential to our growth strategies and related personnel needs."

    Joel, PartnerCPA firm
  • "MTM Performance Solutions has done a great job to help us develop a Human Resource program which promises to make a significant contribution to the future success of our companies. Tracy Mullin has been a highly effective communicator and brings many years of valuable experience which has already made a huge impact."

    Scott, VP AdministrationDiverse Family Owned Businesses

Solutions

  • Developing High Performing Teams

    Based on the best-selling book by Patrick Lencioni’s “The Five Dysfunctions of a Team”, our approach will help your team to truly understand team strengths and to develop a plan to address areas the team can be more effective.

    We assess the team dynamics, facilitate discussions, provide group or individual coaching on a monthly or quarterly basis, and conduct a follow-up assessment of team dynamics to show progress. Call us when you are ready to get started building your High Performance Team.

  • Developing Leaders

    We can assist you to create or update your organizational leadership program, assess, train, and coach your leaders through programs like: 7 Habits of Highly Effective People, Coaching Employees to build initiative and commitment to action and many more.

  • Planning Strategically

    We are certified in a Strategic Planning Process through Leadership-Results. This process includes a five part approach which includes Strategic Evaluation looking at organization, team and individual strengths and gaps, defining the future, long term direction and measures, short-term and long-term plans, and how to get execution in the organization.

  • Implementing Change

    Every change-related project should have several key components that can ensure a successful outcome. We can help you identify strategies in how to proceed based on where you are and where you want to go.

Facilitator Accreditation

Choose a workplace personality assessment:

The Five Behaviors Of A Cohesive Team™

Powered by Everything DiSC®

The Five Behaviors of a Cohesive Team is a unique learning experience. Participants can become emotional. The team leader can be defensive. Timelines and scripts can get thrown out the window. As a facilitator, you can influence whether a team sees an uncomfortable moment through or misses out on the opportunity to grow.

The Five Behaviors of a Cohesive Team Facilitator Accreditation is a blended-learning course that will help you gain confidence, credential, and expertise as a consultant and facilitator of this very powerful team-improvement program.

Learn how to navigate unexpected and challenging conversations. Develop instincts for when to stick to the agenda and when to improvise, when to let a debate play out and when to cut it short. This course will prepare you for any situation!

This program Includes:

  • 5-week course plus pre-work
  • Weekly 90-minute instructor-led sessions
  • Access to learning resources online
  • Access to The Five Dysfunctions of a Team eBook

Accreditation will be granted upon completion of the Wiley course and passing of the accompanying exam. Accreditation is valid for two years at which point you have the option to renew.

Start your journey toward building your confidence and competence in effectively delivering The Five Behaviors program!

Upcoming Classes

  • September 18 – October 23, 2018

    Tuesday live sessions begin September 25, 2018
  • October 25 – November 29, 2018

    Thursday live sessions begin November 1, 2018
  • November 06 – December 11, 2018

    Tuesday live sessions begin November 13, 2018
Take the next step!
Accreditation

The Five Behaviors Of A Cohesive Team™

Powered by All Types™

The Five Behaviors of a Cohesive Team is a unique learning experience. Participants can become emotional. The team leader can be defensive. Timelines and scripts can get thrown out the window. As a facilitator, you can influence whether a team sees an uncomfortable moment through or misses out on the opportunity to grow.

The Five Behaviors of a Cohesive Team Facilitator Accreditation is a blended-learning course that will help you gain confidence, credential, and expertise as a consultant and facilitator of this very powerful team-improvement program.

Learn how to navigate unexpected and challenging conversations. Develop instincts for when to stick to the agenda and when to improvise, when to let a debate play out and when to cut it short. This course will prepare you for any situation!

This program Includes:

  • 5-week course plus pre-work
  • Weekly 90-minute instructor-led sessions
  • Access to learning resources online
  • Access to The Five Dysfunctions of a Team eBook

Accreditation will be granted upon completion of the Wiley course and passing of the accompanying exam. Accreditation is valid for two years at which point you have the option to renew.

Start your journey toward building your confidence and competence in effectively delivering The Five Behaviors program!

Upcoming Classes

Take the next step!
Accreditation

Showcases

Be my guest at The Five Behaviors of a Cohesive Team showcase. Take an in-depth look into the program’s organizational impact and experience activities from the program. You’ll also receive an ebook of The Five Dysfunctions of Team. Select a city below to learn more.
 

  • The Five Behaviors of a Cohesive Team™

    has a simple goal: To help people discover how to build a truly cohesive and effective team. Based on Patrick Lencioni’s internationally best-selling leadership fable The Five Dysfunctions of a Team, this assessment-based program focuses on putting The Five Behaviors™ model into practice.

    Five Behaviors
  • A productive, high functioning team
    • Establishes Trust between team members
    • Engages in Conflict around ideas
    • Commits to decisions
    • Holds team members Accountable
    • Focuses on achieving collective Results
    • Is more fun to be on!
    Five Behaviors
  • The Five Behaviors of a Cohesive Team™

    has a simple goal: To help people discover how to build a truly cohesive and effective team. Based on Patrick Lencioni’s internationally best-selling leadership fable The Five Dysfunctions of a Team, this assessment-based program focuses on putting The Five Behaviors™ model into practice.

  • A productive, high functioning team

    Establishes Trust between team members Engages in Conflict around ideas Commits to decisions Holds team members Accountable Focuses on achieving collective Results Is more fun to be on!

Credentials

  • Everything DiSC Authorized Partner logo
  • Five Behaviors Authorized Partner logo
  • PXT Select Authorized Partner logo
  • PXT Select Certified Prof logo