PrinceHeron Communications: Communication tools for the workplace

Do you wish your team worked better together?

About Us

Fiona Prince, MA--Coach, Facilitator, Teacher
Fiona Prince, MA--Coach, Facilitator, Teacher

NO MORE MISUNDERSTANDINGS AT WORK!
Wouldn't that be nice!

No one can promise that you’ll never have misunderstandings at work…or anywhere for that matter. Whenever two people get together, communication is inevitable…and so is miscommunication.

Whether it's face-to-face, over the phone or by email, research shows that miscommunication is a primary reason for workplace dissatisfaction.

I teach individuals and teams to improve their business writing skills and to understand their own workplace priorities, communication styles and behaviours. This leads to smoother communications, stronger teamwork and more productivity.

I know that when people understand how and why misunderstandings occur, they can participate in developing strategies, goals and tactics to overcome them and move forward with less stress and more fun.

I bring the following strengths to all of my customers:

• I grasp concepts and reframe statements in ways that clarify problems and situations for people from different business and cultural groups.

• I develop group cohesiveness in challenging situations with people from diverse backgrounds and differing agenda.

• I help Business and IT professionals to understand each other by acting as a liaison and/or interpreter between these two groups; I identify knowledge gaps and focus on the goals.

Solutions

  • Five Behaviors of a Cohesive Team

    The Five Behaviors of a Cohesive Team™ is the result of the partnership between Wiley’s Workplace Learning Solutions Group and best-selling author Patrick Lencioni. Together they created a team development program for organizations with a simple goal—to help team members understand, embrace, and put into practice The Five Behaviors

Facilitator Accreditation

Choose a workplace personality assessment:

The Five Behaviors Of A Cohesive Team™

Powered by Everything DiSC®

The Five Behaviors of a Cohesive Team is a unique learning experience. Participants can become emotional. The team leader can be defensive. Timelines and scripts can get thrown out the window. As a facilitator, you can influence whether a team sees an uncomfortable moment through or misses out on the opportunity to grow.

The Five Behaviors of a Cohesive Team Facilitator Accreditation is a blended-learning course that will help you gain confidence, credential, and expertise as a consultant and facilitator of this very powerful team-improvement program.

Learn how to navigate unexpected and challenging conversations. Develop instincts for when to stick to the agenda and when to improvise, when to let a debate play out and when to cut it short. This course will prepare you for any situation!

This program Includes:

  • 5-week course plus pre-work
  • Weekly 90-minute instructor-led sessions
  • Access to learning resources online
  • Access to The Five Dysfunctions of a Team eBook

Accreditation will be granted upon completion of the Wiley course and passing of the accompanying exam. Accreditation is valid for two years at which point you have the option to renew.

Start your journey toward building your confidence and competence in effectively delivering The Five Behaviors program!

Upcoming Classes

  • July 11 – August 18, 2017

    Tuesday live sessions from 1:00-2:30 pm CT
  • October 12 – November 20, 2017

    Thursday live sessions from 1:00-2:30pm CT.
Take the next step!
Accreditation

The Five Behaviors Of A Cohesive Team™

Powered by All Types™

The Five Behaviors of a Cohesive Team is a unique learning experience. Participants can become emotional. The team leader can be defensive. Timelines and scripts can get thrown out the window. As a facilitator, you can influence whether a team sees an uncomfortable moment through or misses out on the opportunity to grow.

The Five Behaviors of a Cohesive Team Facilitator Accreditation is a blended-learning course that will help you gain confidence, credential, and expertise as a consultant and facilitator of this very powerful team-improvement program.

Learn how to navigate unexpected and challenging conversations. Develop instincts for when to stick to the agenda and when to improvise, when to let a debate play out and when to cut it short. This course will prepare you for any situation!

This program Includes:

  • 5-week course plus pre-work
  • Weekly 90-minute instructor-led sessions
  • Access to learning resources online
  • Access to The Five Dysfunctions of a Team eBook

Accreditation will be granted upon completion of the Wiley course and passing of the accompanying exam. Accreditation is valid for two years at which point you have the option to renew.

Start your journey toward building your confidence and competence in effectively delivering The Five Behaviors program!

Upcoming Classes

Take the next step!
Accreditation
  • The Five Behaviors of a Cohesive Team™

    has a simple goal: To help people discover how to build a truly cohesive and effective team. Based on Patrick Lencioni’s internationally best-selling leadership fable The Five Dysfunctions of a Team, this assessment-based program focuses on putting The Five Behaviors™ model into practice.

    Five Behaviors
  • A productive, high functioning team
    • Establishes Trust between team members
    • Engages in Conflict around ideas
    • Commits to decisions
    • Holds team members Accountable
    • Focuses on achieving collective Results
    • Is more fun to be on!
    Five Behaviors
  • The Five Behaviors of a Cohesive Team™

    has a simple goal: To help people discover how to build a truly cohesive and effective team. Based on Patrick Lencioni’s internationally best-selling leadership fable The Five Dysfunctions of a Team, this assessment-based program focuses on putting The Five Behaviors™ model into practice.

  • A productive, high functioning team

    Establishes Trust between team members Engages in Conflict around ideas Commits to decisions Holds team members Accountable Focuses on achieving collective Results Is more fun to be on!