Joan Fox is a results driven performance expert. For more than 25 years, she has provided speaking, training and consulting solutions for some of the world’s best organizations. With noted expertise in improving the customer experience, organizational culture and leadership teams, she is unyielding in her passion for excellence. Joan is the author of the critically acclaimed book, “The Chronicles of Sir Vival: Customer Service Under Siege,” endorsed by Ken Blanchard. She is significantly skilled in taking “good” organizations to the next level of performance where they can compete and win as a matter of daily execution.Joan is the president of Eagle Inspiration Training & Development, Inc., an international training and consulting firm founded in 1988. Her clients include many on the business “A list.” AT&T, IBM, Xerox, Novartis, Johnson & Johnson, Wells Fargo, Omnicare Pharmacy, Safran Landing Systems, Johns Hopkins, Mitsui Sumitomo and numerous others have all sought her services. Joan has been published in many trade publications and interviewed on TV and radio for her insights. She has earned the designation of CSP (Certified Speaking Professional) which is the highest earned designation awarded by the National Speakers Association and held by fewer than 700 professional speakers globally. She is also licensed with Wiley as a Five Behaviors of a Cohesive Team training partner.
Conflict is not contest. In this workshop, your team will not only understand why it is important to resolve conflict on a team but will leave with the skills to do it.
Based on the Patrick Lencioni, FIve Behaviors of a Cohesive Team model, this workshop is designed to transform an ordinary team into an extraordinary one. Beginning with an assessment, the team growth process begins with data--real information--real evaluation. Through an approach that includes discussion, exercises and challenging existing team norms, the team emerges fully present and ready and with improved functionality.
This workshop is an abbreviated version of the Five Behaviors of a Cohesive Team workshop. For teams with time constraints, it offers a quick path to improvement. Please note, this one day event, requires video follow up.
Choose a workplace personality assessment:
The Five Behaviors of a Cohesive Team is a unique learning experience. Participants can become emotional. The team leader can be defensive. Timelines and scripts can get thrown out the window. As a facilitator, you can influence whether a team sees an uncomfortable moment through or misses out on the opportunity to grow.
The Five Behaviors of a Cohesive Team Facilitator Accreditation is a blended-learning course that will help you gain confidence, credential, and expertise as a consultant and facilitator of this very powerful team-improvement program.
Learn how to navigate unexpected and challenging conversations. Develop instincts for when to stick to the agenda and when to improvise, when to let a debate play out and when to cut it short. This course will prepare you for any situation!
This program Includes:
Accreditation will be granted upon completion of the Wiley course and passing of the accompanying exam. Accreditation is valid for two years at which point you have the option to renew.
Start your journey toward building your confidence and competence in effectively delivering The Five Behaviors program!
Be my guest at The Five Behaviors of a Cohesive Team showcase. Take an in-depth look into the program’s organizational impact and experience activities from the program. You’ll also receive an ebook of The Five Dysfunctions of Team. Select a city below to learn more.
has a simple goal: To help people discover how to build a truly cohesive and effective team. Based on Patrick Lencioni’s internationally best-selling leadership fable The Five Dysfunctions of a Team, this assessment-based program focuses on putting The Five Behaviors™ model into practice.
Establishes Trust between team members Engages in Conflict around ideas Commits to decisions Holds team members Accountable Focuses on achieving collective Results Is more fun to be on!