We create dynamic, engaging, educational, HUMAN CAPITAL DEVELOPMENT experiences. JRM HUMAN CAPITAL has over 25 years of experience partnering with small, medium and large private and public organizations including various Fortune 500 organizations. We focus on knowledge, skills and abilities driving human capital development and creating a culture of development within your organization. We have a process of upgrading the existing skills of an organization to increasing overall organization success. We offer and extensive suite Human Capital Services and Programs using 30+ Human Resources, Talent, Learning and Development, Workforce, Professional, Executive and Organizational Development Certifications with over 25 years of industry experience in Human Capital Development. We also provide strategic consultation, assessment, design, development and evaluation to deliver capabilities that increase capacity and competitive advantage for the business though competency development. We provide edutaining "Learning Experiences" ...not TRAINING!DYNAMIC SERVICESToday’s business challenges present a new wave of learning and organizational priorities. JRM HUMAN CAPITAL’S services cover the breadth and depth of your human capital development needs. Over 25 years of industry experience and over 30+ certifications.ENGAGING SOLUTIONSPartnering with the largest human capital solutions providers, JRM HUMAN CAPITAL can bring you world class solutions and programs at a fraction of the cost. We get certified to design, develop and deliver these industry recognized solutions at all levels of the organization, so you don’t!VALUE ADDED SPECIALTIESOur Chief Learning Strategist Jason R. Murphy and our Human Capital Development teams, create end-to-end solutions including events and marketing, that are formed based on your specific needs, utilizing the most cutting-edge technology, winning learning strategy, complimented by advanced design and master facilitation.
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Meeting the ever-changing requirements of today’s business environment demands not only retaining but engaging the entire workforce for peak performance. Your employees are the cornerstone of your business; they’re the source of innovation, new advances, efficiencies, and, ultimately, customer engagement. Workforce development is essential. Do your employees have the mindset, urgency, skills, tools, and capability to achieve the organization’s goals, while delivering value to customers?
Are you looking for higher margins, greater sales productivity, increased ability to stave off competitive threats? Selling has become increasingly complex and difficult. Today sales training must advance strategic and consultative selling skills. Sales management must actively coach to these sales skills to drive exceptional performance and sustained success. We can take you sales meeting and conferences to the level of “EDUTAINMENT”!
Our customer Experience solutions meet every type of customer interaction scenario that your company needs, from face-to-face collaboration to phone conversations to digital communications and everything in-between. In addition, our Customer Experience solutions assist in the realm of technical support and field service, help reps identify up-sell and cross-sell opportunities, and train managers to be great at coaching their customer-facing employees.
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The Five Behaviors of a Cohesive Team is a unique learning experience. Participants can become emotional. The team leader can be defensive. Timelines and scripts can get thrown out the window. As a facilitator, you can influence whether a team sees an uncomfortable moment through or misses out on the opportunity to grow.
The Five Behaviors of a Cohesive Team Facilitator Accreditation is a blended-learning course that will help you gain confidence, credential, and expertise as a consultant and facilitator of this very powerful team-improvement program.
Learn how to navigate unexpected and challenging conversations. Develop instincts for when to stick to the agenda and when to improvise, when to let a debate play out and when to cut it short. This course will prepare you for any situation!
This program Includes:
Start your journey toward building your confidence and competence in effectively delivering The Five Behaviors program!
Accreditation will be granted upon completion of the Wiley course and passing of the accompanying exam. Accreditation is valid for two years at which point you have the option to renew.