Michelle Harcha, DVM, MA has 35 years experience in the veterinary profession. Her unique combination of professional experience includes 10 years in clinical practice, 12 years in a variety of roles at Hill’s Pet Nutrition, and 10 years in academia leading the Professional Development curriculum for veterinary students at The Ohio State University College of Veterinary Medicine. Her passion for communication training began when she worked in a veterinary emergency clinic. It was in this environment that she became certified in Everything DiSC® and saw how this assessment and communication skills made a huge impact working with and managing veterinary healthcare teams and improving the client experience. After completing several veterinary specific communication courses, the Institute for Healthcare Communication faculty training and the FRANK™ training, she led the development of a comprehensive applied communication curriculum at Ohio State. Her interest in the The Five Behaviors® program began when she first read New York Times best-selling author Patrick Lencioni's book, "The Five Dysfunctions of a Team." She then pursued becoming an authorized partner and obtained additional training as an accredited facilitator of The Five Behaviors of a Cohesive Team®. This unique learning experience helps people discover what it takes to achieve the ultimate competitive advantage of teamwork. The Five Behaviors® program powered by Everything DiSC® helps participants understand the personalities on their team and how they can effectively work together.In 2017, she formed LeadYourShip, LLC to bring her experience working with teams on communication skills, leadership development, and emotional intelligence.
This program helps teams understand how, as a team, they score on the key components of The Five Behaviors® model: trust, conflict, commitment, accountability, and results. Each individual on the team will also understand their own personality style and their team members styles, based on the DiSC® model: D: Dominance, i: Influence, S: Steadiness, and C: Conscientiousness, and how their style contributes to the team’s overall success.The program is designed exclusively for intact teams and work groups. The Five Behaviors of a Cohesive Team® harnesses the power of Everything DiSC® and the clarity and simplicity of The Five Behaviors® Team model.The Five Behaviors® Model is used to help team members learn to work together more efficiently and effectively and become a more cohesive team. A productive, high-functioning team makes better decisions, utilizes the skills of all members, and avoids office politics and destructive conflict to create a competitive advantage.
This workshop introduces The Five Behaviors® across a practice or organization. The Five Behaviors® Personal Development solution teaches individual team members to become better teammates by integrating Patrick Lencioni’s model of Trust, Conflict, Commitment, Accountability, and Results to drive team effectiveness and productivity. Personal Development was designed specifically to work for individuals; participants do not all need to be part of the same team. Participants take the knowledge and strategies of this program from one team to the next, enabling an ongoing culture of cohesive teams.
Choose a workplace personality assessment:
The Five Behaviors of a Cohesive Team is a unique learning experience. Participants can become emotional. The team leader can be defensive. Timelines and scripts can get thrown out the window. As a facilitator, you can influence whether a team sees an uncomfortable moment through or misses out on the opportunity to grow.
The Five Behaviors of a Cohesive Team Facilitator Accreditation is a blended-learning course that will help you gain confidence, credential, and expertise as a consultant and facilitator of this very powerful team-improvement program.
Learn how to navigate unexpected and challenging conversations. Develop instincts for when to stick to the agenda and when to improvise, when to let a debate play out and when to cut it short. This course will prepare you for any situation!
This program Includes:
Start your journey toward building your confidence and competence in effectively delivering The Five Behaviors program!
Accreditation will be granted upon completion of the Wiley course and passing of the accompanying exam. Accreditation is valid for two years at which point you have the option to renew.
Be my guest at a Five Behaviors® showcase. Take an in-depth look into the program and discover how you can use Five Behaviors® in your organization. Select a date below to learn more.