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Looking to turn talented individuals into an extraordinary team?

About Us

Sue Beyer's Photo
Sue Beyer, President of Operations Service Systems

Is your team working together as effectively as they can? Are your team development training programs providing lasting behavioral change and achieving the anticipated results? Is teamwork your ultimate competitive advantage? If you answered no to any of these questions, you are in the right place!

Operations Service Systems is a Professional Development and Management Training firm celebrating 30 years in business! Our focus is developing essential Workplace Skills in the areas of Sales, Service, Leadership and Teamwork. Our goal is to provide you with the products and services that best fit your needs. Helping you find a talent development solution is our number one priority. We've helped countless others and I know we can help you achieve your goals!

Our philosophy – You can’t manage what you don’t measure! Our expertise is Operations & Professional Development incorporating process redesign, productivity analysis, standards and systems into our training. Our results-driven programs and measurement systems raise and sustain superior levels of Service and Performance. Our strong operations and industrial engineering background differentiates us from traditional training organizations!

We are proud to be an Authorized Partner of The Five Behaviors of a Cohesive Team™, Everything DiSC®, and PXT Select™. We serve our Customers globally and look forward to the opportunity of serving you!

Five Behaviors Case Study: All In – All The Time!

Testimonials For Operations Service Systems

  • I’ve had the pleasure of working with Sue for over seven years now. She is our partner for all things DiSC. Sue is very professional, extremely knowledgeable, and has a wonderful sense of making learning interesting and fun.

    Vicki Dalzelle Director of Learning & Development, Phillips Edison & Company
  • I’ve come to count on Sue not only for her outstanding customer service, but as a trusted adviser for learning and development solutions. I would whole heartedly recommend Sue to anyone looking for performance or leadership answers for their company.

    Vicki Dalzelle Director of Learning & Development, Phillips Edison & Company
  • Sue is highly effective in training people on understanding DiSC behavioral characteristics of colleagues and clients alike. Her training has benefitted our organization in improving customer perception of our service through dealing with difficult customer calls in a very humanistic yet factual basis.

    Dan Wiersma SVP Service Platform at Sony Electronics (retired) Principal, My Gray Matters
  • I have worked with Sue for 15+ years and continue to be amazed with her knowledge and understanding of the Everything DiSC products. She is quick to respond to questions and situations and recommends solutions that are easy to administer and provide for relevant, real-world application. I plan to continue my partnership with Sue for many years!

    Sara A. Eschels Talent Manager, Hylant
  • Thank you for the fantastic session yesterday! The hallway feedback after the session was filled with raving reviews! Everyone is so appreciative of the explanations and time you spent with us. I will definitely be recommending DiSC and YOU to our executive groups. I have already identified a couple of smaller leadership groups.

    Angela Segovia Director, Product Marketing