The Personal Coach

Looking to turn talented individuals into an extraordinary team?

About Us

Kim Poulin
Kim Poulin, BA, FLMI, CLU, CHFC

Lead DISC® Coach, Certified Authorized Partner & Facilitator

Kim has worked for 30 years in the financial services industry in both a corporate environment and in a self-employed, entrepreneurial capacity. She has delivered DiSC® training presentations to hundreds using the DiSC® tools. Her focus has been to help participants improve their interpersonal business skills in areas such as communication, team building, leadership and sales.

It takes time and skill to be an effective communicator, collaborator and team player. For many years, Kim has been coaching people to achieve such success in their roles with less stress, more focus, and greater confidence. By using DiSC® to generate open communication and greater awareness of team member talents, she has observed the power of DiSC® to significantly affect the stability, compatibility, cohesiveness and bottom line productivity of organizations. Kim is designated as a Certified Everything DiSC Workplace® Facilitator and is an accredited facilitator of The Five Behaviors of a Cohesive Team.


  • The 5 Behaviours of A Cohesive Team™

    This is a unique learning experience that helps people discover what it takes to achieve the ultimate competitive advantage of teamwork. This program helps teams understand how, as a team, they score on the key components of The Five Behaviors model: trust, conflict, commitment, accountability and results. Do they trust one another; can they engage in conflict around ideas; will they commit to decisions; do they hold one another accountable once there is a clear plan of action; and do they all focus on achieving collective, desired results?


    Introduction to The Five Behaviors
    Program, Profile, Pyramid & Reports
  • Five Behaviors Personal Development

    This new product was created to harness the power of The Five Behaviors™ across the entire organization. The Five Behaviors™: Personal Development solution teaches individuals to become better teammates by integrating Patrick Lencioni’s model at the organizational level. The goal is to completely redefine teamwork and collaboration.

  • Become Certified to Deliver Five Behaviors in Your Company

    Helping you help your clients
    As more organizations experience the benefits of bringing The Five Behaviors of a Cohesive Team® to their employees, they also recognize the importance of having a credentialed professional in their organization who can keep the behaviors alive in the company's culture. Kim's philosophy is that Accredited Clients create well-informed advocates who keep employees engaged with The Five Behaviors. Wiley Education puts knowledge directly in your hands by offering education options that meet your goals and style of learning.

    This is 5-week course plus pre-work that will lead your organization along the path to building a truly cohesive, high-performing team. See more details in the Facilitator Accreditation section.