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Creating Fast...Practical...& Relevant Team Solutions that produce results!

About Us

Leilani M Poland Headshot
Leilani M Poland, President TRC-The Resource Connection LLC

TRC -The Resource Connection LLC is a women-owned, boutique consulting firm located in Orlando, Florida. For over twenty five years we’ve specialized in providing resources, learning assessments and expertise that inspire growth, development and workplace improvement across the globe. We pride ourselves on our passion for partnering with our clients to create innovative learning solutions. From trust to conflict or accountability to results, we are committed to the highest level of responsiveness and responsibility to our clients and their team needs. We believe in the power of the right resource, tool, intervention or assessment to unlock the potential of your organization and The Five Behaviors of a Cohesive Team has just that capability. Allow us to bring our extensive consulting and organizational development expertise to assist your company in maximizing its greatest performance.

Testimonials For TRC-The Resource Connection LLC

  • The Resource Connection for 16 years has been and continues to be the most professional and skilled workforce development Partner we use for our 62 hospital sites with more than 30,000 employees. The Resource Connection has never let us down and always continues to keep up with innovative technologies!

    Troy Lead Organization Development Psychologist
  • TRC has been an extension of our internal Training Team. Leilani & her staff are consistently providing value and resources to ensure we deliver top-notch training programs to our organization. Regardless if we need assistance with operationalizing program resources or an overhaul to our skills curriculum, Leilani is always just a phone call away!

    Meredith Senior Training Manager
  • Leilani and her team are true partners in every sense and they exceed our expectations in all they do. They are DiSC® gurus!

    Lisa N. Senior Performance Consultant
  • Courteous, knowledgeable and lightning-quick responsiveness are top of mind when I think of The Resource Connection! Leilani and Penny consistently provide outstanding service and have over many years! I look forward to our continued partnership.

    Dolores Education Chief
  • My Five Behaviors™ teams cite the ability to have “productive difficult conversations” that would not have taken place in the absence of the 5 Behaviors Assessment & framework. My special thanks to Leilani and Penny for going “above and beyond” for us at every turn.

    Lisa G. Senior Organizational Effectiveness Consultant


  • The Five Behaviors™: Teams Solutions

    The Five Behaviors: Team – Based on Patrick Lencioni’s epic five tier model (Trust, Conflict, Commitment, Accountability & Results) THE FIVE BEHAVIORS OF A COHESIVE TEAM™ is an assessment-based learning experience that helps individuals and organizations reveal what it takes to build a truly cohesive and effective team in the most approachable, competent, and effective way possible.


    Patrick Lencioni on Teamwork
    Patrick Lencioni on Trust
  • Customized 5 Behaviors Solutions with TRC Certified Consultant/Facilitator

    We now have the ability to provide you and your teams with a custom team based solution using “The Five Behaviors of a Cohesive Team™”. It blends Lencioni’s team principles and the power of Everything DiSC® into one comprehensive development process to help any team increase their success level by dealing more effectively with:

    We will work with you to customize a one day, two day or multi-session custom facilitated development process to address the needs and goals of your team. We have Consultants that specialize in the following teams:
    Senior/Executive Teams
    Leadership/Management Teams
    Project Teams
    Departmental Teams
    Cross-functional Teams
    In-tact Work Teams

    What can you expect as a result of this customize intense development process….a more productive, high functioning team that delivers extraordinary results with greater ease and motivation!

  • In-House Flexible Customizable 5 Behaviors Solutions….facilitated by your internal team

    You know have the option of implementing your own customized Five Behaviors solution In-House with the Five Behaviors of a Cohesive Team Facilitation System. It includes customizable and reproducible Power Point Slides, Handouts, Exercises, and a fully scripted Leaders Guide for the Modules listed below.Unique classroom and Facilitator reference Videos are also included.

    Module 1: Introduction: Introduces The Five Behaviors of a Cohesive Team Model
    Module 2: Building Trust: Teaches the concept of vulnerability-based trust
    Module 3: Mastering Conflict: Helps participants understand the benefits of healthy conflict
    Module 4: Achieving Commitment: Shows how clarity and buy-in are key to achieving commitment
    Module 5: Embracing Accountability: Stresses the importance of peer-to-peer accountability
    Module 6: Focusing on Results: Emphasizes that collective results are more important than individual goals
    Module 7: Review and Action Plan: Allows participants to review what they’ve


    Trust the Wrong Way
    Trust the Right Way
  • The Five Behaviors™: Personal Development

    This new product was created to harness the power of The Five Behaviors™ across the entire organization. The Five Behaviors™: Personal Development solution teaches individuals to become better teammates by integrating Patrick Lencioni’s model at the organizational level. The goal is to completely redefine teamwork and collaboration. Personal Development was designed specifically to work for individuals; participants do not all need to be part of the same team. Rather, participants can carry the takeaways of this program from one team to the next, enabling a culture of teamwork. Learners at all levels of an organization can benefit from this program and adopt its powerful principles, shape behaviors, and create a common language that empowers people to rewrite what it means to work together.