Workplace Matters

Is your team performing as effectively as you believe they can?

About Us

Lisa Holden Rovers
Lisa Holden Rovers, MSc, CPHR, PCC

When it comes to building a cohesive team, one that works together to achieve common goals, a one-time team building event is not long lasting. This is typically what most organizations do. Workplace Matters will partner with you to create a sustainable solution that improves workplace relationships and builds cohesive teams who become more successful together.

In addition to offering the Five Behaviors of a Cohesive Team team experience, we also provide team coaching services to resolve conflict within a team, facilitation services to support strategic retreats, and employee surveys to pinpoint what works and what doesn't to keep your teams engaged and productive.

Want to build a sustainable team effectiveness strategy that addresses your team challenges? Contact us to schedule a complimentary Team Success Discovery Session.

The Importance of Teamwork
Introduction to the Five Behaviors Model
Five Behaviors Facilitator Accreditation

Testimonials For Workplace Matters

  • Lisa has the right combination of energy, knowledge and sensitivity to bring out the best from each personality in a group planning process. We came away with a practical plan that makes the best use of our resources. We also came away with a stronger management team with greater leadership skills.

    Colleen Bradley Director Career Services, Mount Royal University
  • We looked into Lisa’s team coaching services to help us with unproductive conflict in the workplace. We wanted a solution that would both empower the managers and create a more cohesive team. Lisa provided a customized solution designed to help us work towards common goals. As a result, the team felt heard and understood.

    Mickey Greiner Executive Director, Calgary Society for Person's with Disabilities
  • Workplace Matters was hired to conduct our employee engagement survey and provided full support throughout the entire process. Lisa hosted presentations for all levels of our team to thoroughly explained the results and put forward a number of recommendations for senior leadership to implement. We lean on Lisa to improve how we work together.

    Melaina Slater Human Resources Manager, Calgary Humane Society


  • The Five Behaviours of a Cohesive Team

    There are many reasons teams fail. There’s one proven way to help a team succeed. The Five Behaviors of a Cohesive Team® harnesses the power of Everything DiSC and the clarity and simplicity of the Five Dysfunctions of a Team model.

    This model is used to help team members learn to work together more efficiently and effectively and become a more cohesive team. One to three day offerings are available. We will custom design a solution to meet your needs.

Facilitator Accreditation

Become an Accredited Facilitator for The Five Behaviors® Team Development to unlock organizations’ untapped potential with this breakthrough program. Whether you’re a seasoned expert or new to this team development solution, this course will increase your knowledge and strengthen your Five Behaviors facilitation skills.

With The Five Behaviors® Facilitator Accreditation, you will dive deep into the Five Behaviors model and facilitation best practices. This five-week course will help you build the confidence and expertise to navigate The Five Behaviors Team Development sessions, fine-tuning your skills to deliver an effective experience for any team.

Online Program Includes:

  • Five week course plus pre-work
  • Weekly 90-minute instructor-led sessions
  • Three to four hours of self-directed online study per week
  • Final exam
  • Accreditation certificate
  • The Five Dysfunctions of a Team eBook

Accreditation will be granted upon completion of the Wiley course and passing of the accompanying exam. Accreditation is valid for two years at which point you have the option to renew

The Five Behaviors offers SHRM credential-holders the opportunity to earn 19 professional development credits (PDCs) from the Society for Human Resource Management when they complete The Five Behaviors Facilitator Accreditation.

Start your journey toward building your confidence and competence in effectively delivering The Five Behaviors program!


Upcoming Classes

  • October 05 – November 09, 2022

    The Five Behaviors® Facilitator Accreditation-Clients: OCT 5 (2 PM Chicago/8 PM London)
Take the next step!

Featured Skills

  • Coaching
  • Facilitation
  • Leadership Consulting
  • Strategic Retreat and Meeting Facilitation
  • Employee Engagement Surveys
  • Organizational Development
  • Team Building


  • Authorized Partner, Five Behaviors
  • Authorized Partner, Everything DiSC
  • Authorized Partner, PXT Select
  • Professional Certified Coach
  • Chartered Professional in Human Resources