Facilitator Resources

  • Personal Development Virtual Facilitation Guide

    Updated: 6/4/2024
    Learn how to facilitate The Five Behaviors Personal Development with this facilitation guide.
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  • The Five Behaviors Facilitation Kit Licensing Agreement

    Updated: 6/14/2024
    Download The Five Behaviors Licensing Agreement to review the terms and conditions accepted upon accessing, downloading, or using any material found within The Five Behaviors Facilitation Kit.
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  • The Five Behaviors Personal Development Sample Profile

    Updated: 6/4/2024
    A detailed example of a Five Behaviors Personal Development sample profile.
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  • Team Development Virtual Resources Guide

    Updated: 6/4/2024
    This overview provides a high-level look at the activities and options for facilitating Team Development.
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  • The Five Behaviors Facilitation Kit Licensing Agreement

    Updated: 6/4/2024
    Download The Five Behaviors Licensing Agreement to review the terms and conditions accepted upon accessing, downloading, or using any material found within The Five Behaviors Facilitation Kit.
    Download
  • The Five Behaviors Team Development Sample Profile

    Updated: 6/4/2024
    A detailed example of a Five Behaviors Team Development sample profile.
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  • Research Report

    Updated: 6/4/2024
    A look into the background and validity research behind The Five Behaviors.
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  • The Five Behaviors Podcast

    Updated: 4/3/2024
    Click here to access The Five Behaviors podcasts.
  • Patrick Lencioni on The Five Behaviors Program

    Updated: 5/7/2024
    Advice for Facilitating this Program
    Key pieces of advice for facilitators of The Five Behaviors program: embody the concepts, tolerate conflict, and hold people accountable.

    The Impact of The Five Behaviors Program
    How the program changes the way people feel about themselves and going to work.

    Misconceptions About The Five Behaviors
    Puts to rest the two main misconceptions that people have about working with the five behaviors: it's never "over" and it's not easy.

    The Power of Teamwork
    Pat explains how he got interested in teamwork and discusses the power of a high-functioning, cohesive team.

    What about people who struggle with one or more of the behaviors?
    Pat responds to the question about how to work with individuals who struggle with one or more of the behaviors. The answer lies in getting them to be vulnerable.
  • Tips for a Successful Virtual Facilitation

    Updated: 6/4/2024
    Tips for a Successful Virtual Facilitation
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  • Tips for a Successful Team Development Virtual Facilitation

    Updated: 6/4/2024
    Gain insight into how to lead a successful virtual facilitation.
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  • The Five Behaviors Team Development Sample Annotated Team Report

    Updated: 6/4/2024
    Sample report with annotations.
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  • Patrick Lencioni on Trust

    Updated: 4/3/2024
    What can you do as a team member if the team is lacking trust?
    Even if you're not the team leader, you can still take action to encourage trust on the team.

    Vulnerability Is the Key to Building Great Teams
    You can't build a great team if vulnerability-based trust is lacking.

    The Fundamental Attribution Error
    Discusses the difference between how we ascribe fault to ourselves and to others. If we see someone else doing something wrong, we tend to think of it as a failure on their part. If we do something wrong, we tend to blame circumstances, the environment.
  • The Five Behaviors Personal Development Getting Started

    Updated: 6/4/2024
    Learn how to get started facilitating The Five Behaviors Personal Development.
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  • The Five Behaviors Team Development Getting Started

    Updated: 6/4/2024
    Learn how to get started facilitating The Five Behaviors Team Development.
    Download
  • The Five Behaviors Team Development Sample Progress Report

    Updated: 6/4/2024
    A detailed example of a Five Behaviors Team Development sample progress report.
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  • Patrick Lencioni on Conflict

    Updated: 4/3/2024
    Conflict Will Be Uncomfortable
    Pat explains why the use of the term "conflict," rather than something like "discussion," is important.

    Conflict About People vs Conflict About Issues
    Stresses the importance of keeping conflict focused on issues rather than personal attacks.

    How do you encourage constructive conflict when people are holding back?
    Pat offers two tips for encouraging conflict: don't be afraid to point it out if you think people may have a different idea but aren't speaking up, and don't be afraid to say "that's great" when you see people engaging in conflict.

    How do you handle especially combative people?
    If you've got a team member who seems to relish conflict or playing the devil's advocate, Pat offers some different ways to approach this situation.

    What is the difference between Conflict and Accountability?
    Although both behaviors have an emotional element, conflict is a disagreement about an objective issue and accountability involves confronting someone about their role or actions.
  • The Five Behaviors Personal Development User Guide

    Updated: 6/4/2024
    A guide that includes everything you need to successfully facilitate the Personal Development program.
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  • The Five Behaviors Sample Comparison Report

    Updated: 6/4/2024
    A detailed example of a Five Behaviors Comparison Report, designed to help users better understand each other.
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  • The Five Behaviors Team Development User Guide

    Updated: 6/4/2024
    A guide that includes everything you need to successfully facilitate the Team Development program.
    Download
  • The Five Behaviors Sample Comparison Report

    Updated: 6/4/2024
    A detailed example of a Five Behaviors Comparison Report, designed to help users better understand each other.
    Download
  • Patrick Lencioni on Commitment

    Updated: 4/3/2024
    Why is Conflict important for Commitment?
    If people don't have a chance to offer their opinions and ideas, they're far less likely to commit to whatever decision the team makes.

    How can an individual address a team’s lack of commitment?
    If a team member is concerned about potential lack of commitment,  Pat suggests "calling the question" by asking  "How confident are we that everyone will act on the decision that we just made?"

    The Trouble with Faux Agreement
    Pat relates a story about a company where the executives failed to get true commitment to a decision.

    Intel’s Philosophy: Disagree and Commit
    Pat describes the philosophy at Intel: people may well disagree with a decision,  but they are expected to commit.
  • The Five Behaviors Personal Development Video Viewing Guide

    Updated: 6/4/2024
    An overview of the video content used in the Personal Development facilitation.
     
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  • The Five Behaviors Team Development Video Viewing Guide

    Updated: 6/4/2024
    An overview of the video content used in the Team Development facilitation.
    Download
  • Patrick Lencioni on Accountability

    Updated: 4/3/2024
    What is the difference between Conflict and Accountability?
    Although both behaviors have an emotional element, conflict is a disagreement about an objective issue and accountability involves confronting someone about their role or actions.

    What can you do as a team member if the team is lacking accountability?
    If you're not the team leader, one thing you can do to build a culture of accountability is to ask your team members to tell you what they think you could do better.

    What to Do When a Leader is Unwilling to Keep Others Accountable
    Often leaders will say that they're just too busy to hold others accountable. Pat relates two stories about what can happen when they don't.

    Pat’s Reluctance to Hold Others Accountable
    Pat explains that if you withhold feedback, you're depriving others of a chance to improve.
  • The Five Behaviors Personal Development Program Overview

    Updated: 6/4/2024
    Download this guide that includes an overview of program content and modules.
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  • The Five Behaviors Team Development One-Day Program Overview

    Updated: 6/4/2024
    Description and overview of the one-day Team Development program.
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  • Patrick Lencioni on Results

    Updated: 4/3/2024
    What can you do as a team member if the team lacks a focus on collective results?
    Even if you're not the leader, you can help the team to focus on collective results by asking your team members to let you know if they see you doing something contrary to the best interests of the team.

    Importance of Focus on Collective Results
    To help illustrate what it means to focus on collective results, Pat relates the story of one tech start-up.
  • Corrected Main PPT Slide 27 (for Kits purchased prior to 6/4/19)

    Updated: 6/4/2024
    Updated PowerPoint slide number 27 to include in Kits purchased prior to 6/4/19.
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  • The Five Behaviors Team Development Three-Day Program Overview

    Updated: 6/4/2024
    Description and overview of the three-day Team Development program.
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  • Patrick Lencioni on Team Leaders

    Updated: 4/3/2024
    Leaders Need to Be Vulnerable
    Although some leaders fear seeming weak, team members probably already know if the team leader is struggling.

    Can a leader be too vulnerable?
    Pat explains why a leader can’t be too vulnerable.

    How do you manage a large team?
    Team leaders may need to meet with a smaller group more regularly, but it's key to communicate with everyone about what's going on and why.

    The Number One Team
    Pat explains the somewhat counter-intuitive notion that the leader's #1 priority needs to be the executive team rather than their own departmental team.

    Your Impact as a Leader
    Some leaders talk about the good works they'll do when they retire. Pat wants them to recognize that they're likely already having an impact on people's lives.

    What if the team leader is the problem?
    Pat suggests that first, you don't assume that the leader wants to be that way and, second, you take a risk and tell the leader the "kind truth."

    How can I influence the team if I’m not the team leader?
    If you're not the team leader, you can still make a difference on the team by embracing vulnerability.  Building trust is the foundation for all the other behaviors the team needs to adopt.
  • Video Series: An Introduction to Facilitating The Five Behaviors Personal Development

    Updated: 4/3/2024
    View and download this video to learn how to facilitate Personal Development.
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  • The Five Behaviors Team Map

    Updated: 6/4/2024
    View an overview of different DiSC® styles and their teamwork tendencies on a map.
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  • The Five Behaviors Progress Report Optional Activities

    Updated: 6/4/2024
    Download additional optional activities that can be done in a facilitated session.
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